Refund policy

For any quality issue please contact us immediately. You must request an authorization by Amayalili. Once we recieved your request we will issue the case and contact you by e-mail.

Return / refund policy is not applied on the following conditions:

 

    • Bespoke and custom pieces cannot be returned, refunded or exchanged.
    • Return shipping fees will be the responsibility of the customer.
    • Sale items cannot be returned, refunded or exchanged.
    • Items cannot be returned or exchanged unless faulty (it does not include artificial damage).
    • All items cannot be returned/ refund/ exchanged without original packaging as we concider that is part of the product.